Integrated Service and Support

Across North America and around the world, all kinds of organizations rely on Neopost’s extensive range of mailroom solutions to enhance their outgoing mail processes. To ensure we’re continuously delivering top quality performance, Neopost offers MailCare; a suite of service packages based on comprehensive, long term support. Each plan offers different levels of service to provide you with the support you need at a price that suits you budget.

And to guarantee your organization’s increased efficiency and effectiveness, Neopost is proud to provide you with MailCare, a suite of Mailing System service packages based on comprehensive, long-term support that will keep your equipment and your business running smoothly and efficiently.

Neopost’s Remote Services provide you with fast support that consists of the following services delivered by our Customer Care Centre:

  • Unlimited Phone Support
  • 24/7 Postage Refills
  • neoFunds™
  • Postal Rate Change Protection
  • myneopost Online Management Support