Check Account Balance

IS Series Postage Meters

If you’re not sure how much postage is available in your DPOC account, log in to myneopost and choose the myPostage app, or, follow these simple steps to access the information from your mailing system:

  1. Make sure your system is LAN connected
  2. From the main screen, press the Coin button
  3. Select Add Funds and enter $0.00 then press OK
  4. Once your system successfully connects to our server, press OK and the amount available will be displayed on the screen (tax included)

If you require additional assistance, please contact our customer service department at 1-800-661-0200 between the hours of 8:30am and 6:00pm EST.

IJ Series Postage Meters

IJ-25 | IJ-35/40/45/50 | IJ-65/70/75/85 | IJ-80/90/110

 
 

IJ-25

  1. Make sure the telephone line is plugged from the meter to the telephone jack
  2. From the ready screen, select Menu > Setup > OK
  3. Select Registration > OK
  4. Select Audit > OK
  5. Once the meter connects successfully to the server, the meter will display the account balance

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IJ-35/40/45/50

  1. Make sure the telephone line is plugged from the base to the telephone jack
  2. On the main screen, select Supervisor and enter the Supervisor PIN
  3. Select 4) Setup > OK
  4. Select 8) Registration > OK
  5. Select 2) Audit > OK
  6. Once the meter successfully connects to the server, the account balance will display on the screen

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IJ-65/70/75/85

  1. Make sure that the telephone line is plugged from the base (rear top right hand corner) to the telephone jack
  2. From the ready screen, press Next > Menu > 5) Recredit Services > OK
  3. Select 2) Audit > OK
  4. Once the meter successfully connects to the server, the current postage will display on the screen
  5. To view the account balance, press OK
  6. Select Home > Next > Menu > 3) Reports > OK
  7. Select 1) General Registers > OK
  8. Select Next and the second page will display with the account balance on the Funds line

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IJ-80/90/110

  1. Make sure that the telephone line is plugged from the base (rear top right hand corner) to the telephone jack
  2. From the ready screen, select Menu > 2) Recredit Services > OK
  3. Select 2) Audit > OK
  4. Once the meter successfully connects to the server the current postage will display on the screen
  5. To view account balance, press OK
  6. Select Home > Menu > 5) Reports > 1) General Registers > OK
  7. The account balance is found on the Funds line

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If you require additional assistance, please contact our Customer Service department at 1-800-661-0200 between the hours of 8:30am to 6:00pm EST