What is Digital Postage-On-Call?

Digital Postage-On-Call (DPOC) is a system at Neopost which allows postage to be credited to the meter over the telephone without direct participation of Post Office Personnel.

Through a combination of advanced electronics, computer programming, field proven mechanisms and your telephone, Neopost provides a simple, flexible and highly secure system for adding postage credit to your meter without leaving the office.


Payment Methods

Please ensure that your payment includes the amount of postage you require, the appropriate reset fee, the applicable taxes and any outstanding balance. An outstanding balance is indicated on your statement with a negative sign (-) shown after the amount.

Mail your cheques to us at:

Neopost Canada
150 Steelcase Road West
Markham, ON L3R 3J9

Please make your cheques payable to: Digital Postage-On-Call

Wire transfer funds to:

Bank of Montreal
1225 McCowan Road, Scarborough, ON M1H 3K3
Institution #001
Transit #29862
Account #1055-264
Beneficiary: Digital Postage On Call

Please fax us confirmation from the bank that your wire transfer has been processed and that the funds will be deposited into your account. Normal processing time is one to two business days. The fax number is 905-513-1406.

You can also pay for postage via Internet or Telephone Banking:

By going to your bank's website or calling your branch directly, you can set up payment as you would any other bill payment. We are listed as Neopost. Once you have made the selection, please fill in your company name and account number to ensure your payment is processed correctly. If you are paying via the Internet, please fax the confirmation you receive at the end of the payment process to 905-513-1406. Normal processing time is two business days.

Some of these transactions may be subject to fees and taxes. To inquire about our fees please contact our Call Centre at the number below.

If you require additional assistance, please contact our Customer Service department at 1-800-661-0200 between the hours of 8:30am to 6:00pm EST