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Latest Articles
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The Three Secrets to a Better Customer Relationship
Strong customer relationships are underpinned by communication. Brands that interact appropriately, thoughtfully and usefully with their customers can expect a high level of retention and satisfaction. As easy and as simple as that sounds, companies with even a modest sized customer-base can risk irritating or alienating their customers if they lack the processes and technologies to carefully...
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What can a Parcel Locker do for your Business?
Over the past twenty years or so, inbound mail in business environments has changed dramatically. For example, Royal Mail, the UK equivalent of the United States Postal Service, used to provide two separate deliveries every day, and couriers would be a less common sight around offices, usually ferrying important documents on motorbike. Indeed, before the advent of ecommerce, it was much...
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