Monitor, Report, Diagnose and Upgrade your system on demand.
Manage: myEquipment allows you to monitor the mail processing activities of all your equipment by department and postage cost, giving you a complete view of your systems. Create basic reports and export data for monthly, quarterly or year-over-year planning to better manage your mail processing expenditures and reduce operating costs.
Report: myneopost provides you with simple reporting that enables you to charge back costs to turn your mailroom into a profit centre. It also provides excellent visibility by showing daily usage trends for better planning and staffing of your mailing operations. View all reports as graphical snapshots, including charts and graphs. Easily export postage usage data into Excel® for additional analysis and reporting.
Diagnose: Each month your Mailing System will download performance information to Neopost to allow us to efficiently diagnose potential problems over the phone. If we cannot solve a problem over the phone, our factory-trained service technician will know exactly what area of the system to focus on when he arrives on-site. Our ability to review your system's performance information optimizes the productivity of your Mailing System and reduces possible downtime.
Upgrade: Many feature upgrades to your current configuration may be completed remotely. If you need an increase in the number of accounting departments on your system or you need to weigh items that exceed the weighing capacity of your current weighing device, we can complete these upgrades without having to send a technician to your office. Postage rate changes are simple too, as new rates are downloaded directly onto your Mailing System. With myneopost you can maximize your Mailing System's productivity with the touch of a button and get back to processing your mail in minutes.
Compare and choose the best Canada Post option for all your mailing and shipping activities and save on postage costs.
myRates helps make sure you don't waste your postage money. Enter the dimensions of your mail pieces, the originating and destination postal codes and the App takes care of the rest. View all available Canada Post delivery services and choose the one that best meets your needs and budget.
Prepare your shipping documents and track your parcels online and save up to 8% on postage costs.
myParcels is perfect for securely prepare the paperwork and labels for mail manifests and parcel shipments. Ship and mail worldwide using a variety of services, compare rates and delivery times for different services and save up to 8% on your postage costs each time you use myParcels to prepare your paperwork and ship using Canada Post.
Trak, Confirm and Control your Postage Usage 24/7.
Track & Confirm: myPostage takes management of your Mailing System's Postage Account to another level. With updated records of your postage spending, you will always have enough credit to get all your mail out on time. Control: Postage Account statements are also available online, anytime.
Turn your mail into a direct marketing piece by adding graphics to your envelopes.
Turn your mail into a direct marketing piece by adding graphics to your envelopes at the same time you print your powww. Import, modify, and upload custom graphics directly to your IS series Mailing System, or use one of the many images that are available on our online image library. Add advertisements, logos, seasonal greetings, return addresses, important messages and more.
Improve response rates, decrease costs and increase the ROI on all your mail.
myAddresses is an easy-to-use online tool that helps you clean and update your customer and prospect mailing lists. Maximize your ROI, reduce postage spending and reach your intended recipients by using address lists that are complete, accurate and up to date. And if you're not sure your list needs to be cleaned, get a free diagnostic first.
Makes Mailing System supplies easy to manage and simple to order.
Manage: mySupplies maximizes the productivity of your mailing operation by taking the guesswork out of managing and ordering ink supplies. Your Mailing System will send an automatic e-mail alert to Neopost when your ink level gets low. Once we receive the ink alert, our Customer Service Centre will place a courtesy call to inform you that your ink cartridge is running out of ink.
Order: Shop for your mailroom supplies online and place orders anytime. View order details by invoice, order status and order history.
Join VentureOne and Save up to 8% on Canada Post Shipping Services
VentureOne is designed exclusively for small business customers who want to save up to 8% on various Canada Post shipping services and supplies. There is no fee to join VentureOne, no contract to sign and no minimum purchase required to start saving.
Request a parcel pick up anytime.
Do you have parcels that are ready to ship? myPickups allows you to set up, modify and manage Canada Post pickup requests online. Choose from a variety of pickup services to meet your shipping needs.
Target the right audience for your business.
Direct Marketing Mail is a powerful way to reach potential customers. Your flyer, brochure or product sample can be delivered along with the daily mail even if you don't have a mailing list. And with Canada Post, you have access to 14 million residential and businesses.
So how do you decide which ones are right for you? That's where Neopost's myOpportunities App comes into play. This interactive online service helps you find the right audience for your message in 5 easy steps.
myPost Office App
Locate a Postal Outlet near you.
Canada Post has over 6,600 post offices across the country. myPost Office is a fast, simple way to locate a post office anywhere in Canada.
myPostal Code App
Find Postal Code information for any address in Canada.
myPostal Code allows you to look up postal code information for any address in Canada by identifying a whole or partial address, rural route or PO box address. Verifying postal codes improves the efficiency of your mail processing operations by determining the best delivery routes for specific postal codes, calculating the number of pieces you'll need for your mailing and determining delivery office information.
Choose the right envelope for your mail to minimize your postage costs.
myEnvelopes puts you in touch with Canada Post's self-serve online resource centre that helps you design creative, machine-friendly mail. Browse envelope and card template galleries. Preview templates with addressing and graphics guidelines and boost the marketing appeal of your mailings by learning about best practices in colour and f ont selection and graphics placement.
View your contact information and account status online.
View: myDetails is a fast and simple way to review your customer information on file with Neopost to ensure that your contact information is always up to date. myDetails also allows you to identify your system and your Accounts by adding nicknames for easy reference.
myHelp Desk App
Update your address, request on-site technical support and review your request status 24/7.
If you need on-site support from a Neopost Service Technician, the myHelp Desk App quickly connects you to our Customer Service Centre to place a service call. Then it allows you to track the status of your request online to ensure that your timing and service expectations are met.