Result for "Customer Relationship Management Software"

How to Improve the Security of your Outgoing Communications

How to Improve the Security of your Outgoing Communications

When mistakes happen in business communications it can be embarrassing and costly - it can even be a security issue. If marketing mailers don’t reach their intended recipients, it’s a waste of money; if a customer is sent the wrong product information, it can jeopardize a business relationship, but...
How to Save Time Managing Outgoing Mail

How to Save Time Managing Outgoing Mail

Today’s businesses need to communicate with an ever-increasing number of stakeholders. Everyone from customers and suppliers, to tax authorities and regulators may need to be contacted frequently. Reaching them effectively involves a growing variety of communication channels.
Is Sending Personalized Communications Really That Important?

Is Sending Personalized Communications Really That Important?

Ensuring that customers feel valued is key to building lasting relationships. One way of doing this is through personalization. Offering individuals specific deals, discounts or simply understanding and acting in accordance to their preferences provides value and enhances the customer experience.
Outgoing Mail Management: 8 Reasons to go Digital

Outgoing Mail Management: 8 Reasons to go Digital

Modern businesses communicate with customers through a range of channels; handling these individually can be costly and time-consuming. How digitization can help?
How to Cut Operating Costs

How to Cut Operating Costs

Operating costs can be defined as ‘expenses associated with the maintenance and administration of a business on a day-to-day basis’ .1 They can include rent, bank charges and utilities. While the majority of operating costs cannot be reduced solely through internal actions – they often require...
Choose your Channel to Suit your Message

Choose your Channel to Suit your Message

The average person sees or hears over 4000 ads a day. How can you ensure your message is being heard through all the noise?
How to Increase Customer Satisfaction through Effective Communications

How to Increase Customer Satisfaction through Effective Communications

Good customer experiences result from effective business communications and this helps build the business’ brand. Automation helps companies meet the challenge of personalizing communications and issuing them to the right person through their preferred channel every time.

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