Create stronger engagements with timely, individualized and relevant communications

Consumer technology is evolving at lightening speed, and customer expectations that are higher than ever before. If you’re failing to deliver omnichannel based customer communications how, when and where your customers want it, they will take their business elsewhere.

GMC Inspire™ is the only single-design customer communications management (CCM) solution that lets you create, manage and deliver seamless customer communications across all channels. 

An industry first, GMC Inspire’s multichannel preview, proof, and signoff capabilities allow you to optimize every customer interaction wherever it takes place: call center, mobile phone, tablet, SMS, web, email and print.

Transform the Customer Experience

Customer Insight
GMC Inspire talks to almost any data source including CRM, ERP, SAP, ECM, Web-based XML data and even integrates with social media sites. Combining data on customer preferences, lifestyles and business transactions, GMC Inspire provides an enriched, single view of each customer for relevant, targeted customer communications.

Customer Communications
With GMC Inspire, businesses can design the most dynamic communications while controlling content to ensure compliance and brand consistency. GMC Inspire enables businesses to design and manage structured, interactive and on-demand communications.

Multichannel Production
With built-in multichannel capabilities, GMC Inspire enables businesses to effortlessly optimize document production and delivery for almost any channel including mobile, email, SMS, social media, web, print, fax and tablets.

Response Management
GMC Inspire enables businesses to capture, analyze and manage responses across multiple channels to enrich customer insight and continually refine customer conversations. Process management and automation GMC Inspire's core engine is built to ensure that you can execute and control an enterprise communications strategy with precision, speed and maximum efficiency.